BAF® Request: LON-436-Psychology of Change



A UK national retailer with a network of 750 stores and an on line offer with combined revenues of £5.7 billion. Following a recent acquisition by another national retailer the company has embarked on a branch rationalisation programme. A number of stores are being closed and their retail operations transferred to the parent company. One of the “human” consequences of this change are a number of redundancies across three employee groups: associates, branch managers and regional managers.

In recognition of the significant impact this will have on people, the client is running a three day residential course.

One of ICG’s professional boutique consultancies, who own the client relationship has been commissioned to design and deliver the course. Its objective is to upskill internal company trainers enabling them to provide support to facilitate the change. The internal trainers typically come from a branch manager background.

The Role

Subject Matter Expert in “The Psychology of Change”

The successful professional, a recognised Global Thought Leader (not necessarily by ICG), in the field of “The Psychology of Change” will deliver a  60-90 minute presentation to the course delegates.

The session needs to cover three areas:

  • Psychology of change – understanding of theories and how this can help the trainers to develop strategies to manage the change process. What happens when the psychology of change and its impact on the way people behave is not considered.
  • Knowledge – Hands on practical techniques, tools, ways of working.
  • Know your limits – how far can I go? When do I stop and when to refer to another specialist person for help e.g. councillor

It is preferred that GTL attends in person with a 60-90 min delegate session and the possibility of joining the delegates for dinner/lunch. Consideration will also be given to professionals that could deliver their session through a high quality video conferencing link.

Next Steps:

1. Identify if we have an SME with the relevant experience and recognised expertise.

2. Make the necessary introductions with our ICG professional boutique consultancy to enable a more detailed brief to be developed.

Logistics, Rate & Process

Logistics: Starting mid-March (exact date to be confirmed)

Location: Hotel in Milton Keynes UK

Offshore candidates will only be considered if they cover their own travel and accommodation expenses.

Rate: £1500 including expenses

Process: APT’s must be lodged by the time and date specified below.

AKL 10:00pm  Thursday, 9 February 2017
SYD/MEL 8:00pm Thursday, 9 February 2017
SGP 5:00pm Thursday, 9 February 2017
PAR/BRU/STO 9:00am Thursday, 9 February 2017
LON 10:00am Thursday, 9 February 2017
TOR/NY 4:00am Thursday, 9 February 2017

 We will review all APT’s and select the best 3. The client will then conduct interviews.

To apply for this BAF® you should submit your ICG Accredited Professional Transcript (APT’s) in the required format (in ICG GDrive here – Accredited Professionals only) to [email protected] and confirm that you are available (or will make yourself available) for interviews at the client’s discretion.

If you are aware of suitable candidates for the role that might not already be ICG Accredited Professionals, please forward this email to them and ask them to review our website.