BAF® Request: MELBOURNE-511-Services-Senior Expert Advisor



A leading insurance provider focused on providing the highest services to customers in the insurance industry

The Role

The client is seeking to diversify its services and is assessing opportunities in adjacent areas of its core business. Within this context, the client is looking at re-engineering business processes to improve efficiency and speed in both customer facing and back office processing of a healthcare organisation.

The client seeks a strong Senior Expert Advisor to join the team with proven business process design credentials (i.e. six sigma training or the equivalent there of) and long-term experience in assessing and documenting business processes, hotspot analysis to identify opportunities for improvement and the ability to articulate improvement opportunities succinctly.

The re-engineering process is directed towards a holistic focus. This implies considering business objectives and how processes relate to these and thereby encouraging a full-scale recreation of the respective business processes rather than the iterative optimisation of sub- processes.

As IT may play an important role in the engineering concept and could be an enabler in improving effectiveness in working and collaborating within an organisation, a combined background in IT and business process redesign would be helpful.

Senior Business Analyst Business Process Redesign

The Senior Expert Advisor will bring 10+ years’ experience gained in a corporate environment and/or working for a consulting firm.

He/she will bring proven expert advisory skills in business re-engineering to the project.

  • Hands on experience and a proven track record in successfully delivering business process engineering projects
  • Qualifications in business process methodology such as six sigma or the equivalent thereof
  • Solid experience in developing a report, documenting  all recommendations as well the underpinning evidence  and presenting recommendations to senior audiences
  • Ability to engage and manage multiple senior stakeholders
  • Potentially a back ground in IT
  • Experience in looking at business processes in the healthcare sector would be advantageous but is not formally required


Logistics, process & Rate

Logistics: Start date: mid-September

Location: Melbourne location: full-time basis for approximately 1-2 weeks initially with a possibility for further extension.

Interstate candidates will only be considered if they cover their own travel and accommodation expenses.

Rate: Final amount to be negotiated with the client, however, depending on level of experience and seniority, the daily gross rate range for the Senior Expert Advisor would be between AUD$1,300 and AUD $1500.

Date and time specified below.

Process: APT’s must be lodged by the time and date specified below.
AKL 07:00pm Thursday, 7 September 2017
SYD/MEL 05:00pm Thursday, 7 September 2017
SGP 03:00pm Thursday, 7 September 2017
PAR/BRU/STO 09:00am Thursday, 7 September 2017
LON 08:00am Thursday, 7 September 2017
TOR/NY 03:00am Thursday, 7 September 2017

 We will review all APT’s and select the best 3. The client will then conduct interviews.

To apply for this BAF® you should submit your ICG Accredited Professional Transcript (APT’s) in the required format (in ICG GDrive here – Accredited Professionals only) to [email protected] and confirm that you are available (or will make yourself available) for interviews at the client’s discretion.

If you are aware of suitable candidates for the role that might not already be ICG Accredited Professionals, please forward this email to them and ask them to review our website.