Product Description
170 slides
This Knowledge Area Review (KAR®) addresses (and provides approaches to help answer) the questions on the mind of every financial services executive:
- Is business banking on the the cusp of a fundamental disruption in the model for delivering customer services?
- What is driving this change? How certain is it? And How quickly will it occur in my geography?
- What are others doing in response to the market environment?
- What approaches and actions could we take to position our business for success in the next 5 years?
This KAR® synthesizes perspectives of leading consulting firms, global corporates, and boutique research houses.
We identify forces driving the pace of change in Regulation, Technology & Markets, Economic flows & Customer Behavior.
Commercial research relevant to any organisation seeking to improve customer retention. Immediate access and full-use licence: $2,000 local – $7,500 enterprise.
